FAQs

How to contact Customer Support?

Contact our Customer Support Desk anytime va Live Chat

Live Chat will ask you for all relevant information to resolve any deposit problems, withdrawal problems or bet problems. 

Your case will then be assigned and escalated. 

How to create my 24betting account?

1. Click the 'Registration' button at the top of the page.

2. Fill in the required fields, accept the terms and conditions and click on the blue 'Register' button. 3. Your registration is now complete.

Which currencies can I deposit and withdraw?

INR only. 

Can I change my registered account email address?

No. The email address that you register your account with can not be changed afterwards. 

Can I have more than one account?

No. Only one account per player.

What to do if I have forgotten my password?

Click ‘Forgot Password?’ (inside the Login/ Registration box). 

Now enter your email address. 

We will then send you an email that will direct you to a new link. Here you can enter a new password for your 24betting account.

Alternatively, you can contact our customer support desk either by the Live Chat option on the site, or by emailing us at [e-mail]. We will be more than happy to assist you further.

Minimum & maximum deposit & withdrawal limits?

Deposit Minimum: 100 rs

Deposit Maximum: None

Withdrawal Minimum: 100 rs

Withdraw Maximum: None

First withdrawal minimum spend rules?

No. We don’t require any minimum spend before you make your first withdrawal.

How much time for deposits for show in my account?

Relatively instant if your deposit transaction is successful. 

How much time for me to receive my money once I request a withdrawal?

We aim to process withdrawals within approximately 3 hours. 

We ask that you allow 24 hours before you contact our Customer Support Desk.

Transaction fees on deposits and withdrawals?

No. We do not charge any fees on deposits and withdrawals.

Am I required to upload documents and why?

No. However, we do reserve the right to carry out additional verification in certain situations, for example if we believe any suspicious or fraudulent behaviour has occurred on your account, or you request a password change which you are not able to do yourself.